I didn't receive the items I purchased. Help!

Sorry to hear that! Please click the pause button in the game and click Feedback  to contact our support team.

If you were missing pots that were included in a Starter Pack or Bundle:

To receive new pots, you need to have free space available in your grow room. If you purchase or receive new pots, but are at the maximum limit, you will lose the pot. At this time, there is no inventory holding place for pots that don't fit. If this scenario applies to your in your in-app purchase, please include this info in your message. This feedback is helpful to our developers as they work to improve the game.